House Rules

  • Check-out time is 10:30 AM sharp. Check-in time is 12 noon.
  • No Smoking in rooms.
  • Guests have to pay for damages (cigarette/tattoo stains on linen, etc.)
  • All balance payments at time of check-in
  • Switch off ACs, electrical equipment when leaving room
  • Keep windows, doors closed when ACs are on.
  • Complimentary breakfast served between 8 AM to 10:30 AM only.
  • Washing of clothes (except underwear) and cooking not allowed in rooms. (We do laundry at nominal rates. We rent out iron for Rs 100 per hour)
  • Linen/Towels changed every 3 nights
  • Ensure safety of valuables; we do not take responsibility for any loss.
  • We serve tea (Rs 15), Coffee/Milk (Rs 20)
  • AQUAGUARD filtered drinking water provided for consumption in room ONLY.

 

PLEASE......

TALK TO US about any issue with the room, its appliances or beyond. We will do our best to make your stay with us comfortable!

We wish you a very pleasant stay!

Joe and Marietta

 

Cancellation Policy

  • 100% refund in case of Cancellation 20 days before arrival date.
  • 50% refund in case of Cancellation 10 days before arrival date.
  • 25% refund in case of Cancellation 5 days before arrival date.
  • No refund in case of Cancellation within 5 days of arrival date.
  • NO REFUND ONCE YOU HAVE CHECKED IN IF YOU WANT TO LEAVE BEFORE CHECK OUT DATE.
  • Any funds received from outside of India for bookings cannot be refunded outside of India.

Note : All Refund Transfer charges shall be charged from guest account, If any.

 

Reservation Policy

  • Check-In time is 12 noon and Check-Out Time is 10:30 a.m. SHARP.
  • If your Check-In is earlier than 12 noon, you can come, keep your luggage with us, go out and come later at 12 noon to check in. Likewise, if your flight/train/bus departure is in the afternoon, you can check out at 10:30 am, keep your luggage with us and return later in the afternoon to collect it.
  • Please carry a valid government issued photo identity and address proof (like driving license, voting card, Aadhar card and passport) with you for Check-In Procedure. PAN Card is not accepted as a valid Identity Card.
  • We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservation contains or is resulted from a mistake or error.
  • Breakfast timings are 8:00 am – 10:30 am. We serve only one item per day (like egg omelette sandwich, vegetable sandwich, Goan pao bhaaji, upma, etc.) along with tea or coffee. We do not serve more than one item. Breakfast quantity is fixed but sufficient.

 

Privacy Policy

  • Joe and Marietta's Guesthouse respects your right to privacy. Any personal information that you share with us, like your name, date of birth, address, marital status, telephone number, credit card particulars and the like, shall be entitled to privacy and kept confidential.
  • Joe and Marietta's Guesthouse assures you that your personal information shall not be permitted to be used/disclosed, save for the purpose of doing the intended business with you, or if required to be disclosed under the due process of law.
  • While Joe and Marietta's Guesthouse assures you that it will do its best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorized persons consequent to misuse of the internet environment.
  • In the design of our website, we have taken care to draw your attention to this privacy policy so that you are aware of the terms under which you may decide to share your personal information with us. Accordingly, should you choose to share your personal information with us, Joe and Marietta's Guesthouse will assume that you have no objections to the terms of this privacy policy.
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